Cookie Policy
Cookie Policy
DEFY LTDA, a company headquartered at Rua Alfredo Chaves 1208/708, City of Caxias do Sul, ZIP Code: 95020-460, registration number 47.974.569/0001-11 (hereinafter referred to as the “Company” or “We”), has developed the Cookie Policy in accordance with the General Data Protection Law (LGPD), Federal Law No. 13,709/2018.
We use cookies and similar technologies to provide a personalized service to our users.
When you access or use our products and services, we may collect information from your devices through the use of cookies or similar technologies.
Cookies are used to enhance your user experience. This policy provides you with a clearer understanding of how cookies are used on our Website and how you can manage their usage.
What is a cookie?
Cookies are small text files that contain small amounts of information sent and stored by your browser on your computer, smartphone, or other device when you access a website.
Cookies are sent back to the original website on each subsequent visit, or to another website that recognizes that cookie.
Similar technologies such as web beacons, tracking pixels, transparent gifs, or flash cookies work in a similar way, storing information in images, gifs, or media.
You can find more information on how to control the use of cookies here.
The use of cookies on our website is divided into the following categories:
- Strictly necessary cookies
- Functional cookies
- Analytical or performance cookies
- Third-party marketing and targeting cookies
The following is a list of cookies used on our website:
Server | Name | Category |
facebook.com | Facebook Ads | Third-party marketing cookies / targeting cookies / measurement pixels |
x.com | X Ads | Third-party marketing cookies / targeting cookies / measurement pixels |
ads.google.com | Google Ads | Third-party marketing cookies / targeting cookies / measurement pixels |
google-analytics.com | Google Analytics | Analytical or performance cookies |
tagmanager.google.com | Google Tag Manager | Third-party marketing cookies / targeting cookies / measurement pixels / analytical or performance cookies |
suphelper.top | Suphelper | Third-party marketing cookies |
hotjar.com | Hotjar | Third-party marketing cookies |
cloudflare.com | Cloudflare | Strictly necessary cookies / targeting cookies / analytical or performance cookies |
You can find more information about the data they collect and the purposes for which we use these data in the following table:
Cookie Type | Strictly Necessary Cookies |
Function | These cookies are necessary to use the Website and the features you have requested. They provide content, products, and services that you have requested. These cookies are essential for the proper functioning of our Website. |
More Information | Essential cookies are used to: |
- Allow you to navigate properly through our websites; | |
- Provide content in the most appropriate format for your device or browser and adjust it for your device; | |
- Direct your online requests to the best server; | |
- Ensure that our services are managed securely and protected from fraud. | |
Data Collection | - IP address |
- Location data | |
- Identify if you have logged in previously on our websites | |
Cookie Duration | Strictly necessary cookies expire after a maximum of 5 years. |
Cookie Type | Functional Cookies |
Function | These cookies are used to recognize you when you return to visit our websites. They allow us to see the choices you make and the preferences you select, as well as improve our products and Website features. Functional cookies record information about the choices you make and allow us to provide personalized features to improve your experience. Without these cookies, you can use our services, but some features may not be available. |
More Information | Functional cookies are used to: |
- Remember preferences and settings from your last visit; | |
- Provide information that you have used a specific product from the Website; | |
- Show you relevant "related item" links. | |
Data Collection | - IP address |
- Location data | |
- Identify if you have logged in previously on our websites | |
Cookie Duration | Functional cookies expire after a maximum period of 2 years. You can delete functional cookies at any time before their expiration date. |
Cookie Type | Analytical or Performance Cookies |
Function | These cookies are used to collect information about your use of the Website. These cookies are used to provide global statistics on visits to our Websites. We use this data internally to help us test and improve the functionality of our Websites and provide you with a better user experience. Without these cookies, our ability to provide a smoother user experience on your devices may be reduced. |
More Information | Analytical or performance cookies are used to: |
- Provide statistics on how our Websites are used; | |
- Assess the effectiveness of our ads and evaluate errors in your user experience; | |
- Analyze cookie information globally and perform analytical functions on our website, including Google Analytics. | |
Data Collection | These cookies do not personally identify you unless you have logged in. They collect information from your browser and anonymized data for the purposes described above. In some cases, these cookies are managed by third parties, such as Google Analytics. These third parties cannot use these cookies for any purpose other than those described above and cannot identify you through the information they collect. |
Cookie Duration | Analytical or performance cookies are kept for variable periods. Some analytical or performance cookies are deleted when you close your browser, while others are not. These cookies can be deleted at any time via your browser settings. |
Cookie Type | Third-party Marketing / Targeting Cookies |
Function | These cookies are used to serve relevant ads based on your interests. This may include limiting the number of times you see an ad, as well as helping us measure the effectiveness of the ads you view. Without these cookies, you will still see ads, but they will not be tailored to your interests. |
More Information | These cookies are used to: |
- Record your visit to our Website, as well as the pages you have visited and the links you have used. We will use this information to improve our Website and make advertising more relevant to your interests. | |
- Share this information with third parties for this purpose and measure the effectiveness of any ads you see. | |
Targeting cookies are also used to: | |
- Collect information about your browser activity to target content and ads on the Website. | |
- Link to social networks, which may use the information about your visit to serve targeted ads. | |
- Provide information to advertisers to show ads that may be of interest to you. | |
- Offer content and marketing communications based on your interests. |
- Perform retargeting. A retargeting pixel on our website places a cookie on your browser so it can display appropriate ads when you visit other websites. | |
Data Collection | Please note that third parties (including, for example, ad networks and external service providers such as web traffic analysis services) may also use cookies on our Websites. These cookies are most likely to be analytical/performance cookies or targeting cookies. Please note that no personal data is collected, and an advertiser cannot associate the cookie with a specific name, address, or any other personal information. |
Cookie Duration | Third-party cookies are valid for variable periods; some may last up to 13 months. |
Collection of Data from Google Signals
Our website uses data collection from Google Signals to improve the customer experience, as well as analytics when this functionality is enabled.
Cookie Management
If you wish to delete any cookies that have already been stored on your computer or stop cookies from tracking your browsing patterns on the Website, you can do so by deleting your current cookies and/or changing your browser's privacy settings (the procedure to follow varies depending on the browser).
You can find more information on how to control the use of cookies here:
Please note that deleting or disabling your cookies means you may not be able to access certain areas or features of the Website. For example, if your browser is set to disable session cookies, you may not be able to log in to your account on our website.
Details about how we protect your privacy are set out in our Privacy Policy.